How technology can help lift truck, LGV and logistics trainers

How technology can help lift truck, LGV and logistics trainers

We often hear resistance from trainers and instructors when it comes to utilising training technologies for logistics eLearning.  

Some believe that the use of eLearning, or similar, is not as engaging, some worry it will put people out of a job, and others feel that the quality of training isn’t as good as when its delivered hands-on by a skilled professional.

However, if the right logistics training technologies are used correctly, they can create an opportunity for instructors and trainers, not a threat.

Re-thinking logistics e-learning

When it comes to transport and logistics training, e-Learning has mixed reviews. The term will usually just conjure up thoughts of decks of clickable PowerPoint slides online.  While these may have worked for some organisations, for others they delivered poor engagement. Meanwhile, training providers struggled to explain to potential clients why reading a series of slides alone may not be enough to ensure high quality theory training.

However, just because some transport and logistics trainers have had a bad experience, it doesn’t mean that lift truck eLearning or LGV eLearning should be written off. In fact, there are organisations that are re-thinking the whole approach for delivering theory training.

Digital storytelling

For instance, workplace transport regulatory body RTITB has recently launched eTruck UK, an online digital storytelling platform where candidates learn by following a story that tackles complex themes enabling candidates to complete their lift truck theory training before attending practical training and taking their final assessments. 

In future, could training of this type become an alternative to what some consider ‘boring’ theory training?

The opportunity for AR

AR (augmented reality) or VR (virtual reality) have been available in the training industry for some time. However, while giants such as Walmart have made VR a core part of their employee training, the logistics and transport sector has been slower to adopt this type of training technology. 

However, for some businesses these technologies can be used throughout the learning journey by training departments looking to increase engagement, reduce cost and improve safety.  For example, a lift truck training simulator could offer significant benefits to big organisations who deliver training on-site and large training providers, with the benefit that they can train a greater number of operators. 

Rather than going straight to the training area, learning can be accelerated by building the trainees’ muscle memory on a realistic forklift simulator in the classroom and improving their awareness of space and hazards from the outset.  While lift truck training simulators cannot replace Basic Training, they can certainly be used to aid it, as well as supporting Specific Job Training and Familiarisation Training. 

Playing with the idea of training

Logistics and transport training – the theory side in particular – can have a reputation for being boring. However, logistics training technology is a great way to make learning fun! 

The global mobile gaming market is set to be worth $68.5 billion by the end of 2019 and trainers can harness that interest by using apps and games as highly effective training tools. Just take the example of Coca Cola, who used an app-based video game to deliver leadership training which received a 99% recommendation rate from those who completed it.  That’s a level of feedback that most lift truck or LGV trainers would be delighted with!

Seize the opportunity of training technology

Just as parking assistance sensors don’t take the place of a driver, transport training technology and logistics eLearning is not there to replace instructors and trainers, but to help them. 

By adopting carefully chosen new training technologies, logistics industry trainers could find new ways to improve engagement, efficiency and training effectiveness. That’s why this will be a key point on the agenda at the upcoming Talent in Logistics Develop Conference.

Don’t be left behind, particularly if you are a training business. You may find that it will help your business grow, give you more time and make you more profitable. All the while, making the trainees even better at their jobs!

Join us for the event on Wednesday 22nd January 2020 at Hotel Football in Manchester to learn more about how trainers can benefit from emerging training technologies, as well as hearing from transport and logistics industry experts about some of the other important topics that currently affect instructors, trainers, training managers and L&D professionals.

Register for the Develop Conference or contact us to learn more.

Also, make sure you sign up for a free issue of the Talent in Logistics Journal online at