How technology can help lift truck, LGV and logistics trainers

How technology can help lift truck, LGV and logistics trainers

We often hear resistance from trainers and instructors when it comes to utilising training technologies for logistics eLearning.  

Some believe that the use of eLearning, or similar, is not as engaging, some worry it will put people out of a job, and others feel that the quality of training isn’t as good as when its delivered hands-on by a skilled professional.

However, if the right logistics training technologies are used correctly, they can create an opportunity for instructors and trainers, not a threat.

Re-thinking logistics e-learning

When it comes to transport and logistics training, e-Learning has mixed reviews. The term will usually just conjure up thoughts of decks of clickable PowerPoint slides online.  While these may have worked for some organisations, for others they delivered poor engagement. Meanwhile, training providers struggled to explain to potential clients why reading a series of slides alone may not be enough to ensure high quality theory training.

However, just because some transport and logistics trainers have had a bad experience, it doesn’t mean that lift truck eLearning or LGV eLearning should be written off. In fact, there are organisations that are re-thinking the whole approach for delivering theory training.

Digital storytelling

For instance, workplace transport regulatory body RTITB has recently launched eTruck UK, an online digital storytelling platform where candidates learn by following a story that tackles complex themes enabling candidates to complete their lift truck theory training before attending practical training and taking their final assessments. 

In future, could training of this type become an alternative to what some consider ‘boring’ theory training?

The opportunity for AR

AR (augmented reality) or VR (virtual reality) have been available in the training industry for some time. However, while giants such as Walmart have made VR a core part of their employee training, the logistics and transport sector has been slower to adopt this type of training technology. 

However, for some businesses these technologies can be used throughout the learning journey by training departments looking to increase engagement, reduce cost and improve safety.  For example, a lift truck training simulator could offer significant benefits to big organisations who deliver training on-site and large training providers, with the benefit that they can train a greater number of operators. 

Rather than going straight to the training area, learning can be accelerated by building the trainees’ muscle memory on a realistic forklift simulator in the classroom and improving their awareness of space and hazards from the outset.  While lift truck training simulators cannot replace Basic Training, they can certainly be used to aid it, as well as supporting Specific Job Training and Familiarisation Training. 

Playing with the idea of training

Logistics and transport training – the theory side in particular – can have a reputation for being boring. However, logistics training technology is a great way to make learning fun! 

The global mobile gaming market is set to be worth $68.5 billion by the end of 2019 and trainers can harness that interest by using apps and games as highly effective training tools. Just take the example of Coca Cola, who used an app-based video game to deliver leadership training which received a 99% recommendation rate from those who completed it.  That’s a level of feedback that most lift truck or LGV trainers would be delighted with!

Seize the opportunity of training technology

Just as parking assistance sensors don’t take the place of a driver, transport training technology and logistics eLearning is not there to replace instructors and trainers, but to help them. 

By adopting carefully chosen new training technologies, logistics industry trainers could find new ways to improve engagement, efficiency and training effectiveness. That’s why this will be a key point on the agenda at the upcoming Talent in Logistics Develop Conference.

Don’t be left behind, particularly if you are a training business. You may find that it will help your business grow, give you more time and make you more profitable. All the while, making the trainees even better at their jobs!

Join us for the event on Wednesday 22nd January 2020 at Hotel Football in Manchester to learn more about how trainers can benefit from emerging training technologies, as well as hearing from transport and logistics industry experts about some of the other important topics that currently affect instructors, trainers, training managers and L&D professionals.

Register for the Develop Conference or contact us to learn more.

Also, make sure you sign up for a free issue of the Talent in Logistics Journal online at


AO Logistics Wins Innovative Training Programme 2019

Launched in 2013, AO Logistics’ STAR Programme was launched and created in order to identify where their current talent lay. Judges were convinced that this well-constructed talent training programme inspires professionals to develop and grow in their careers, and so, they picked up the title for Innovative Training Programme at the Talent in Logistics Awards 2019.

The 12-month programme was designed to be a self-actualisation initiative for keen AO’ers who want to develop their soft skills, business acumen and to become the best version of themselves that they can be.

As AO was growing, they had been successful in spotting and up-skilling their workforce, but needed a platform for their current talent to be recognised. Those enrolled on the programme were given the opportunity to be involved in mater-classes delivered by the senior team, team-working activities and charity fundraising projects. Over the course of the 12 months, employees are then congratulated for their efforts via the STAR Programme Graduation and Awards.

The stand out qualities and purpose for this programme is for AO’s talented people to be the best that they can be. Speaking to Helen Hookway, Head of People & Development for AO, on the night of the awards, she was delighted to pick up the Innovative Training Programme award on behalf of AO and said: “It feels amazing to win this award because we are incredibly proud of our STAR programme. It has been running for six years now and is an internally designed programme which promotes our culture and values at its core.

“We have had some amazing successes with ‘STAR’, seeing 65 internal promotions from 63 graduates including discovering over two thirds of our depot Managers in AO’ers who have completed the programme. To date, 81% of our STAR graduates have remained with AO. Our STARS have also raised over £80,000 for local charities as part of their “giving something back” challenge. STAR is going from strength to strength and has become a key element of our internal talent management strategy. We add and take away elements every year to keep it current and fresh, and we hope that it will run for many years to come.”

If you believe that your talent training programme inspires professionals to develop and grow in the workplace, then it’s time to enter the Talent in Logistics Awards 2020 Innovative Training Programme category. Entry dates for the 2020 Awards will be announced in the upcoming months. Find out more about the category here.

Rock City Stage Crew’s Matthew Brooks Wins Instructor Of The Year 2019

With a clear dedication to training, Matthew Brooks of Rock City Stage Crew is constantly pushing himself to better his knowledge and skills to be the best Instructor in the industry. Because of his engaging and inspiring teaching methods, he recently picked up the Instructor of the Year title at this year’s Talent in Logistics Awards.

As well as working hard in the run up to his training courses, he also makes each of his sessions very enjoyable and delivers them to the highest of standards. Matthew’s commitment to always going the extra mile has proven, as he aspires to help each and every one of his candidates to learn and take away the tools to be outstanding operators.

Matthew’s dedication to training never wavers, as he is continuously improving his own knowledge and skills set. This has shown as he receives a lot of repeat business, which in itself is testament to his training style.

Speaking to him at the 2019 Talent in Logistics Awards on 27th June, he said: “I am shaking, I did not think that I would win this category, as I was up against some very big names. But I am very humbled and honoured to be recognised for this award. I work very hard to keep the courses we offer engaging for our delegates, and this award will help in recognising this. Thank you to Talent in Logistics for supporting me.

Commenting on Matthew’s achievements, Joanne Martin, Training Centre Manager, from Rock City Stage Crew said: “We are incredibly proud of Matt’s achievements here at RCSC Training. Matt continually furthers his knowledge and experience, in order to pass this onto the delegates that attend our courses, and all of the feedback we receive, is always positive. We are very excited by this award, and cannot wait to attend again next year. Thank you Talent in Logistics.”

Instructors play a vital role in expanding the sector of logistics professionals, from planning training sessions, programme delivery and being patience teachers. If you believe that you are the next Instructor of the Year, then it’s time to enter the Talent in Logistics Awards 2020. Entry dates for the 2020 Awards will be announced in the upcoming months. Find out more about the category here.

Tesco, Scania Training & South Essex College Wins Collaboration In People Development 2019

It’s clear this forward-thinking partnership has a clear and well-executed people development strategy. Described by judges as an ‘inspiring collaboration’, Tesco, Scania Training and South Essex College picked up the Collaboration in People Development title at the 2019 Talent in Logistics Awards earlier this year.

In 2014, Tesco launched their Warehouse to Wheels programme. But due to the overwhelming demand for individuals to develop their career opportunities within the transport department, they decided the current LGV Apprenticeship would be more beneficial for both the company and the individuals. As their first venture into such a project, they soon realised they needed to work in collaboration to achieve their desired results.

With multiple sites to include, Tesco’s partners needed to be far reaching and diverse enough to cover all areas with intended apprenticeships. Scania Training and South Essex College provided the service required and have since continued to develop a comprehensive and detailed apprenticeship programme. Working in partnership, Scania Training deliver the license acquisition, South Essex College the functional skills and classroom-based training and Tesco the ongoing training and development of the individuals over the course of the programme, with the investment of a minimum four week block training schedule.

Tesco’s view for the apprenticeship programme has always been about the individuals involved, whether that be the apprentices, trainers or training partners. Tesco not only use the funding available from the apprenticeship levy, but invest heavily in the future of their transport department. They are currently investing funds in people development, not only for today, but for up to five years in the future where they recognise that employee development, driver retention and quality of training will be of paramount importance.

On the evening of the awards ceremony, all three partners were delighted to come together to pick up the accolade. Annabel Thompson, Transport Development Manager from Tesco said: “We are proud to have won the award for Collaboration in People Develop, this award celebrates organisations that recognise that people development is the key to company success and have collaborated with other organisations to make their workforce and the industry stronger.”

With the current investment of Tesco’s views and aims, they provide development opportunities for each and every individual, therefore looking after their workforce and customers.

Does your organisation recognise that people development is the key to company success? Have you collaborated with other organisations to make your workforce stronger? If so, then it’s time to enter the Talent in Logistics Awards 2020 Collaboration in People Development category. Entry dates for the 2020 Awards will be announced in the upcoming months. Find out more about the category here.

GTG Training Wins Training Provider Of The Year 2019

GTG Training certainly stand out for its approach to training and committing themselves to fully investing in skills and people. Having recognised the importance of investing in the workforce of the future, they picked up the Training Provider of the Year award at the 2019 Talent in Logistics Awards in June. 

Striving to provide a great working environment, they create a great learning environment that gives young people aged 16 and over the opportunity to learn while they work. For over 30 years, GTG Training’s Transport department has been delivering training to all sectors of the transport and logistics industry.  

Continually looking to develop and improve, GTG hold regular standardisation meetings with their training managers and instructors, share best practice & experience at meetings & workshops, collaborate with awarding bodies, continually update training courses and develop their staff to be the best in the sector.

As a leading training provider, the organisation carries out robust observations of teaching, learning and assessment as part of their quality framework, both paired and peer reviewed. In 2018, the company trained and certificated over 21,000 people in logistics courses, with 482 apprentices completing apprenticeships in Driving Goods Vehicles, Logistics Operations and Warehouse & Storage. As well as this they have trained and aided 272 unemployed people back into work within logistics through government funded Employability Programmes and the Black Country Impact Project.

Their customers return repeatedly and many organisations credit them with playing a vital part in their logistics operations, helping to develop and grow their workforce, providing staff with essential training. Working with awarding bodies to ensure that trainee competency and confidence is applied, GTG are built on family values, including integrity, tolerance, diversity and stability. This has shown with their commitment to training, progression and career development as well as giving back to their communities.

On the night of the awards, the GTG Training team were delighted to pick up Training Provider of the Year. Speaking to Pamela Brown, Transport Manager, she said “This was our first entry into this fantastic awards competition, so we were delighted to be shortlisted in the Training Provider of the Year category. The judges were looking for logistics organisations who engage with their staff and develop skills to retain exceptional people and attract new employees.

“At GTG we are fully committed to delivering the highest standard of training, so we are honoured that the judges recognised our contribution to the sector. Winning this award makes me personally proud in my role as GTG Transport Manager, but like everything we do this was a big team effort.

“Achieving this award is a testament to our exceptional Instructors, Administration Staff and everyone else at GTG who endeavour to provide the best learning experience for our logistics customers throughout the UK.

“GTG in Scotland have been involved in training for over 40 years so winning this award will help promote our Centre in England. GTG are always expanding and looking for new avenues to deliver training to the transport and logistics Industry.  We are extremely customer focused and strive to continue to deliver quality training to both the current and next wave of talent in the industry.”

If your organisation or your training provider demonstrates outstanding achievements in delivery for vocational education and training, then it’s time to enter the Talent in Logistics Awards 2020 Training Provider of the Year category. Entry dates for the 2020 Awards will be announced in the upcoming months. Find out more about the category here.

Eddie Stobart Wins Training Team Of The Year 2019

With a central training team dedicated to improving the overall quantity and quality of both new and existing talent, Eddie Stobart is passionate about the development of its drivers, warehouse operatives, support staff and management. In recognition of this, Eddie Stobart recently picked up the Training Team of the Year title at the Talent in Logistics Awards 2019 having demonstrated outstanding achievements and accomplishments to grow their workforce. 

Helping to redefine the training benchmark for the logistics sector, the training team ensures training is delivered to the highest standard, adhering to a philosophy of continuous professional development. The training team caters to various training needs for new employees in order for each individual to grow in their career – whether it’s operational training, management development or apprenticeship & graduate programmes. 

Each individual has different learning needs, and so the team fosters a culture of precision, working to determine bespoke requirements for each employee. The supportive culture extends beyond training, for example, on completion of the Cat C+E license, drivers are guaranteed a driver interview at their nearest depot, a buddy to ensure they’re confident on the road, further tutoring and refresher courses for further development.  

The team also recently launched a new learning management system to ensure online and face-to-face lessons are more integrated, as well as being one of the only industry teams to use psychometric testing in recruiting. This testing ensures the company recruits the best drivers with the behaviours and characteristics that fit the company culture and standards.

Angelina Miley, HR Director, from Eddie Stobart said: “I am absolutely thrilled that our training team has been recognised at these prestigious awards. At Eddie Stobart, we aspire to be the employer of choice and this award further cements the commitment we provide in delivering first class training across the industry.” 

If you believe that your training team has demonstrated outstanding achievements or accomplishments in your area of expertise, then it’s time to enter the Talent in Logistics Awards 2020 Training Team of the Year category. Entry dates for the 2020 Awards will be announced in the upcoming months. Find out more about the category here.

Time To Plan Your Talent In Logistics Itinerary

Talent in Logistics 2019 is going to be jam-packed with valuable information, exciting debates and networking opportunities and we want you to get as much as possible out of the day. So, with just four weeks to go, now is the time to plan your itinerary.

8.30am – Arrive at the Talent in Logistics Conference for coffee and networking

Head to the Marshall Arena, Milton Keynes for 8.30am to register, before grabbing a cup of coffee to start the day. This is the perfect time to network with peers, customers, and suppliers in the Talent in Logistics Info Zone, where exhibitors will include Cranfield School of Management, Indeed and MA-system – the biggest supplier of training material for operators in Scandinavia.

Throughout the day, check out the Grand Finals of Forklift Operator of The Year and, new for 2019, LGV Driver of the Year competitions.

These will be underway when you arrive and will give you a chance to watch operators and drivers competing in live action challenges. The competitions will be running during the day, so you can pop back between conference sessions to cheer on the talented  finalists.

09:30 – Talent in Logistics Conference

Held at the Marshall Arena in Milton Keynes, the Talent in Logistics conference kicks off at 9.30am, with a variety of relevant and thought-provoking topics and debates in three dedicated theatres; Attract, Develop and Engage.

With a stellar line-up of speakers you’ll want to fit in as much as possible. To ensure you get the most out of the conference, make sure you check out the full agenda to plan your day.

Speakers include none other than Steve Backley, OBE, the only British athlete to win medals at three consecutive Olympic Games. With a background in sports psychology, Steve will talk at 10.30am in the Develop theatre about mental preparation and identify the three main attributes which lead to success.

Steve believes that winning is more than just natural talent and his talk is sure to inspire you to unlock your own potential.

In the Engage theatre at 9.30am, Gwen Powell, international manager for Investors in People (IIP) will be taking a seminar on defining culture in order to retain talent. Gwen believes that workforce engagement is key to every organisations’ success. Join the discussion and discover the benefits of building and maintaining a culture that provides a positive workplace environment.

12:40-1:40 – Lunch

Over a coffee and delicious lunch there are further opportunities to network with new and existing contacts Share and discuss new ideas and what you have learnt with some of your peers, customers and suppliers. There are also refreshment breaks in the morning at 11:20am and at the end of the day.

1:40 – Afternoon Conference Sessions

After you’ve had a break, head to your choice of sessions at 1:40pm, where inspirational and informative speakers continue. Subjects include diversity and inclusion, being an authentic leader and mental health in the workplace.

If you’re eager to understand the impact of corporate wellness on performance, be sure to head to the engage theatre, where Dr Dorian Dugmore will discuss the importance of wellness and wellbeing. Dr Dugmore has been working in cardiovascular medicine and wellness for 30 years. He has written extensively on health, exercise and heart disease and is one of the most sought-after speakers on the subject of wellness.

4:00pm – Talent in Logistics Conference ends

6.30pm– Arrive at the Talent in Logistics Awards evening

After you’ve changed into your glad rags, head over to the Hilton Double Tree, Milton Keynes, for the black-tie Talent in Logistics Awards ceremony. It kicks off with a drinks reception at 6.30pm – another valuable networking opportunity with colleagues, peers and new contacts. When you arrive, make sure you get your photo taken by our photographer as a memento.

7:00pm – Take your seat for dinner, awards and entertainment

Enjoy discussing your day at the conference over a gourmet three course dinner, followed by the main event – the awards ceremony, hosted by comedian Rod Woodward. The Talent in Logistics Awards provides a unique opportunity to recognise and reward the people that are essential to the success of the logistics and transport sector. This year features a number of new categories such as Innovation in Recruitment, Rising Star and Best Place to Work.

Later the after-party entertainment will be provided by a live DJ. The event concludes at 1am so you’ve plenty of time to meet new contacts, network and have fun!

28th June – Head back to the office

Arrive back at work ready to put what you have learnt from the conference into practice. Get the most out of your time spent at Talent in Logistics by nurturing the talent you already have in your team, celebrating them, and ultimately making a positive difference to your business.

Why not speak to your colleagues about entering the Talent in Logistics Awards 2020 to reward and celebrate the achievements of your amazing people and teams?

Keep an eye on the website for more details about the 2020 event – .

The Opportunities Within Apprenticeships

Following the recent National Apprenticeship Week (NAW), we explore what kind of supply chain and logistics apprenticeships are available, how they have impacted the next generation of professionals and how the sector has successfully implemented them into their employment strategies.

Attracting new talent is a real focus for the sector and with a mix of career opportunities available, apprenticeships are one of the best educational paths to introduce millennials and Generation Z to the world of logistics.

Most apprenticeships now offer qualifications from Intermediate (Level 2) to Degree (Level 7), plus offer training (both on-and off-the job), a competitive salary and the opportunity to really start climbing the career ladder.

Apprenticeships are a good way of offering that first step onto the career ladder in a way that gives candidates a view across an entire business, allowing them identify a specialism that best suits their interests and skill set.

If you’re not convinced logistics is a sector you want to work in? Hear from Royal Mail and Aldi apprentices, among others, to find out how they benefited from the schemes available and how they are continuing to pursue careers in the field.

Entry level apprenticeships

There is a large number of entry level apprenticeships available across the logistics sector, offering roles from little or no experience and providing training for qualifications and a professional career.

Freight Forwarding Apprentices interviewed by BIFA described their apprenticeship experiences:

  • ‘A way to learn the entire industry’
  • ‘No end to the opportunities presented’
  • ‘A mix of challenges and opportunities’
  • ‘While freight forwarding isn’t something people tend to think of as a career, once you are involved, it’s actually really exciting and different to most jobs.’

Here are some of the entry level apprenticeships available across the sector:

The GTG Warehousing and Storage Apprenticeship

  • Leads to a Level 2 qualification in warehousing and storage
  • Is usually completed in 12 months
  • Covers areas including:
  • Developing effective working relationships with colleagues and logistics operators
  • Operating equipment to perform work requirements
  • Maintaining health, safety and security in logistics operations
  • Placing goods in storage
  • Forklift training on completion of the course
  • The core skills needed include; communication, problem solving and working with others

The Aldi Driving Apprenticeship

  • Leads to acquisition of Cat C+E Licences
  • Includes mentorship throughout
  • Covers all areas of driving LGV vehicles, starting with little or no experience other than a standard UK drivers licence
  • Overall knowledge of the operation – including time in the transport yard and warehouse, making sure you understand the whole process

One of the great things regularly offered by organisations for younger apprentices is a ‘buddy’, often a former apprentice or young person who has been identified as a future leader. While the line manager continues to set the standards and expectations and support in their daily work, the buddy system is there to assist more in a pastoral format. They are there to offer any advice about settling in, or to listen if an apprentice wanted to open up about any issues.

Degree Apprenticeships

Degree Apprenticeships often combine a full-time job role, alongside a number of modules and placements in order to provide a high level of practical training leading to a permanent role, as well as the theoretical support that leads to an academic degree.

The Royal Mail Logistics Management Apprenticeship

  • Offers a number of placements including distribution, processing and air
  • Allows you to manage a team from 25-40 people from day one
  • Provides knowledge from experienced mentors
  • Leads to a Level 6 Apprenticeship, leading to a BSc (Hons) Professional Practice in Supply Chain Leadership.

Royal Mail apprentices say: “The best thing about being an apprentice with the Royal Mail is the responsibility you’re given and how seriously the company takes you. You are thrown day one, into a real time job, with real responsibility.”

“I can go out and achieve what I want to achieve, especially within management.”

Morrisons Logistics Degree Apprenticeship

  • A three year programme providing hands-on experience of Morrisons’ fast-moving logistics operations
  • Be part of the teams moving millions of products from distribution centres to stores
  • Work across a range of logistics teams to fully understand the business, leading to a Team Manager position and later a Shift Manager position
  • Understand logistics systems, processes and technologies
  • Gain a Bsc (Hons) Management and Business degree

Morrisons apprentices say: “I’m really enjoying what I’m doing and want to stay at Morrisons. I’m now a team manager, proud to lead my own team of 21 people. Thanks to all the support, I’ve found balancing my work and studies really manageable.”

Masters using the Apprenticeship Levy

While there is often an assumption that apprenticeships are used as a way of taking the first steps into a career, there is also options to use this format to develop skills and progress your career, in the form of post-graduate learning.

This level of education is an incredibly positive step forward in developing the career trajectory of colleagues within the logistics sector.

Cranfield University Master Degrees

  • Two year postgraduate degree
  • Enhances knowledge and capability to manage and plan supply chains
  • Raises awareness and appreciation of advanced logistics
  • Teaches how to lead effectively
  • Develops the ability to critically select tools and techniques needed to overcome obstacles and challenges
  • Results in a Logistics and Supply Chain Management MSc (Executive) degree

Masters degrees allow employees to develop not only themselves but also add value to their business. To make these programmes even more accessible to businesses and their employees, there are now some Masters level courses that are covered by the apprenticeship levy. Eligible organisations have the opportunity to use up to £18,000 of their Apprenticeship Levy to cover the cost of the course tuition fees.

Apprenticeships offer a number of benefits for both employers and employees and nowadays are so varied, that they cover almost all abilities, experience levels and aspirations to allow you to achieve your goals in a fast-paced and developing career.


Boosting Your Career With A Mentor

Within a profession with high employee turnover and a shortage of incoming talent, career development is more vital than ever. Mentoring is becoming more and more recognised for its ability to help mentees perform better and increase confidence and morale.

To get the next generation of rising stars onto the career ladder, we have teamed up with NOVUS and Career Ready to share their mentors’ and mentees’ stories on the benefits of a mentoring initiative, how they can assist with professional development and the schemes they have used.


Part of the Chartered Institute of Logistics and Transport (CILT UK) and working with leading universities to provide students studying logistics and supply chain degrees, NOVUS’ mentoring initiative supports members in their CPD activities, pushes career development and helps to achieve business goals.

One mentor who is devoted to sharing his skills and expertise is Mark Douglas, Network Continuous Improvement Manager at Wincanton. With strong links with NOVUS, he sees the value of encouraging the next generation of experts into the profession through placements, graduate positions and mentoring. Through his experience, he believes mentors should help those who are just about to embark on their journey, whether as a sounding board for ideas and concerns, to offer advice or just to be there for a general chat. Mark’s current protégé, Tony Wong, student at Aston University, believes that having a mentor can help you learn something you won’t learn in a lecture, or by reading books. He says mentors have real world experience in their field and know exactly what’s going on in the sector. Tony believes that it is always good to know someone working in the profession and is looking forward to putting all the insights and experiences learnt into his career.

Another NOVUS mentor who is passionate about bringing talent into logistics is Sally Hill, Head of Operations at JCB World Logistics at DHL. It became clear to Sally that having someone who could give you impartial advice, help you work through challenges and give you the confidence to achieve your goals was a fantastic gift. The scheme has definitely challenged her, but it has also made her think differently and she believes it’s a great way to stay in touch with developments within the sector. Also a student at Aston University, Jo Varin came into the mentorship with the hope of gaining an expert on speed-dial. As a woman entering the profession, she has found it inspiring to have been given a female mentor that has the levels of experience that Sally has. Jo has been guided through her studies and achieved the networking and professional experience required to achieve her career goals.

Bethany Fovargue, Operations Manager at NOVUS says:” Mentoring is a relationship that maximises potential and improves performance, providing a safe space for development into the best supply chain professional that you can be. Mentoring can play a pivotal role in helping achieve goals, which is why NOVUS is proud to be able to support our students with mentoring.

“The mentoring relationship will look different to each mentoring pair, so we encourage our pairs to take time to speak or meet, remembering that email, Skype or text might also feature in their relationship. Understanding what they would like to achieve from the relationship, as well as what they expect of each other as mentor and mentee, is pivotal, and NOVUS provides mentoring training to help mentors shape this conversation.”

To find out more about the NOVUS mentoring scheme, please contact 01536 740108 or

Career Ready

To prepare young people for the world of work, Career Ready’s Plus programme works with schools and colleges to help the next generation of professionals kick-start a successful future with one-to-one mentoring schemes helping to develop skills, confidence and experience.

Emily Clark went from internship to degree apprenticeship at PD Ports after gaining the right skills, confidence and experience from supervisor Lee Dolan, Engineering Manager at PD Ports. Lee is a believer of giving young people quality work experience opportunities and has found the experience incredibly rewarding. Supervising Emily has given Lee the opportunity to develop his own skill-set and mentoring skills, as well as getting more experience of supporting a young, new-starter to the organisation. Emily was extremely enthusiastic about a career in engineering, so being able to play a part in getting her one step closer to her dream career is a great feeling for Lee.

Emily added: “Getting involved with the Career Ready programme is something which I’d recommend to any student who’s starting to think about what they want to do in the future. Just remember to be confident and engage with the people you work with – it can only help you in the future.”

Christopher George, a Motor Injury Claims Handler for Aviva, supported Erik Petnehazi as a Career Ready mentor and helped him secure an internship at the same company. Christopher says that mentoring a young person is such a rewarding experience. As a mentor, Christopher helped Erik grow his confidence by having monthly chats about his interests and future. By doing this he watched him grow in terms of his keenness and his eloquence. By the time Erik came to work at Aviva, Christopher felt Erik had worked hard to give himself the best start possible which was demonstrated by the great reputation he built. Watching a shy young person grow so much in confidence that he completed four weeks work at a major organisation, passed his exams and won a place at college, has been really rewarding for Christopher.

Erik added: “Honestly, getting involved with the Career Ready programme is one of the best things that has happened in my life, and I’d recommend it to any other student. Learning from my mentor – who is more like a friend who you can count on – and my internship at Aviva have both been great experiences which have really helped me become career ready.”

Ian Nichol, Head of Logistics at Career Ready says: “Career Ready mentors can transform lives, providing their mentee with the skills, confidence, and attitude to reach their potential and kickstart a rewarding future. In 2018 we supported 4,000+ young people on our mentoring programme.

Mentors themselves get a great deal from their experience as well, which can be beneficial to their businesses.”

To find out more about Career Ready’s mentoring schemes, please contact 020 7986 5494 or

Mentoring can have a really positive impact on your individual employees, and the business as a whole and can play an important role in continuing talent development throughout the industry. If you’d like to find out more about the benefits of mentoring please contact Talent in Logistics on 01952 520216 or

Writing An Award Winning Entry That Gets You Noticed

So you’ve decided you want to enter one of the Talent in Logistics awards? Well done, you’ve taken the first step towards rewarding yourself, a colleague or team with the recognition that their brilliant work deserves.

Now, all you have to do is write the actual entry.

At Talent in Logistics, we know what usually happens next. You’ll liaise with your manager or director and build it into the marketing plan, you’ll put some spare time aside to gather your thoughts, then leave it untouched for weeks. You’ll get a submission deadline reminder a few days before the closing date and the whole thing will end up being rushed and quickly thrown together.

But, there is another way. Writing award entries doesn’t have to be difficult nor time consuming, but it does take focus and planning. As a team who has written/received our fair share of entries, we’d like to share our top 10 tips to writing an award winning entry that gets you noticed.

1)Is it an award winning story?

It seems obvious but to increase your chances of winning make sure you are putting your best story forward. You may need to forget about your latest project, think about all your achievements over the last year and pick the project that scores highly on innovation and impact. It may not have been the first that sprung to mind, but it’ll certainly be the one most likely to get you the win.

2)Powerful summary

The judging panel will have hundreds of entries to read, so including a powerful opening summary is vital. A bullet point opening section that summarises key achievements can help the submission to pack a punch. For 2019 we have made this easier for you and included a 200 word summary where you can provide an overview of the nominee that provides a robust, thorough and compelling argument.

3)Provide value

It’s certainly important for you to share the value you are achieving, but when other colleagues or teams in and out of your organisation realise it too gives you unbiased validation. Pull in quotes and feedback from colleagues, managers, internal stakeholders and external customers who can vouch for your work to give your submission even more credibility. For each award submission for 2019 you may include up to three supporting documents, such as testimonials; useful links; product or service information.

4)Don’t be afraid to share something you are proud of

Even if your story doesn’t seem overall innovative on the surface, it could be something you did in a creative way. Context is everything in an award submission. 

5)Be truthful

Always be truthful when answering each question, as the famous saying states “the truth will out.” Including invalid, untruthful answers can cause considerable damage to yours and your brand’s reputation. It’s best to avoid a potential PR disaster by always telling the truth in an award application.

6)Don’t ignore the fine print

Check the entry guidelines to ensure you are covering all of the criteria for your category. Missed questions could lead to your entry being ignored.

7)Everyone loves statistics

Where possible, include a few tangible facts and figures, whether that be ROI, infographics or even social media shares.

8)Include video

If a picture speaks a thousand words, a video surely speaks a lot more. There is no better way to tell a story than in a visual format. Video is a much easier, quicker and stronger way to consume information, with a humanistic touch that brings your story to life. With the option to enclose supporting evidence why not make one of them a video.


Have a colleague proof-read the entry for typos. Ask someone who was not involved in the project to read your entry, ensuring it is easy to understand and you are capturing all that was involved.

10)Don’t forget the 3 golden rules

Angle, innovation and impact. What is the story? What makes the story unique? What evidence can support it?

For further support and information, check out our Handy Guide.

Talent in Logistics is the only event dedicated to the recruitment, development, engagement and retention of individuals and teams within the logistics industry. The 2019 TiL awards will help:


 Brand Awareness & Visibility



 Reputation & Perception

Lead Generation & Sales

Check out the 2019 award categories here.

Entries for the awards open on Monday 7th January 2019 and close on Monday 4th March 2019. If you have any questions, queries or need any advice on your entry form, please email us at

How Mentoring Can Make A Positive Difference In A Logistics Business

There are currently over 2.2 million employees across all areas of the transport and logistics industry, from drivers and fleet managers to office staff and planning. However, within an industry with high employee turnover and a shortage of incoming talent, employee engagement and development is more vital than ever to strengthening and progressing a business.

27th October marks National Mentoring Day in the UK. It was created to celebrate and raise awareness of the significant benefits of mentoring, plus encourage more people to get involved in mentoring.

While mentoring is becoming more and more recognised for its ability to help mentees perform better and increase in confidence and morale, it is still highly under-utilised across the vast majority of businesses.

However, statistics provided by National Mentoring Day show the positive perception of mentoring from both individuals and businesses that have been involved in the practice:

  • 97% of mentees say mentors are valuable
  • 55% of mentees believe mentoring can help them succeed
  • 67% of businesses reported an increase in productivity due to mentoring
  • 55% of businesses reported a positive impact on their profits because of mentoring

So what is mentoring, and how can you make it a success for your business and employees, both as mentors and mentees? Here’s some things to consider if you are considering becoming a mentor, or finding a mentor to assist with your professional development:

What is the difference between a mentor and a coach?

Mentoring differs slightly from coaching in that it is more focussed on personal development than tasks. Mentoring aims to build long-term relationships that develop the mentee for their future as a whole, whereas coaching is usually much shorter-term and performance driven. A mentor’s role is more holistic in assessing strengths and weaknesses and exploring potential barriers and helping equip the mentee with new ways of overcoming challenges and problems.

How to choose a mentor or mentee that is right for me?

Mentoring should hopefully become a long term relationship that is beneficial for both parties, so choosing well-suited partners is really important. Employees should never be forced to mentor as it simply won’t work, so encourage employees to get involved and help develop the up and coming team members by promoting the personal benefits such as leadership and organisational skills as well as the idea of ‘giving back’.

A mentor is there to guide that individual in their own goals, so needs to be able to be subjective and provide clear and effective feedback, even if that could mean making it clear that the opportunities the mentee needs are not available within the current organisation. Having a mentor too far removed from the mentee’s current role can also be counter-productive. It’s best to choose a mentor who has fairly recently walked a similar career path to you, so they can give you current and beneficial advice.

How should I structure this relationship?

Although these relationships should hopefully be mutually beneficial, the mentee should be the driving force in the relationship as it’s their goals and development that is the objective of the process. Mentoring requires work and dedication from both parties and the mentee must be prepared to be challenged and questioned in order to make the most progress, while also knowing that they have a voice and should feel they can openly communicate their thoughts and feelings to their mentor. They must be the goal-setter, with the mentor providing guidance and encouragement to help them move forward and develop solutions to career issues.

How often should I meet my mentor/mentee?

Times get busy, particularly in the logistics industry where time is of the essence and things can change at the drop of a hat, but don’t be tempted to set mentoring aside as this can be counterproductive. When beginning the relationship regular meeting intervals should be agreed upon that are appropriate with the actions being set, it maybe weekly, monthly or even quarterly. Both parties should commit to these meetings and it is important to get your line managers support on this too so that you don’t deviate from your very important development plan.

Helpful, resources are also available to offer the sessions guidance, such as career development templates and goal assessment diaries. These can offer the mentee a space to write down thoughts and experiences in between meetings, to discuss at a later date.

Mentoring can have a real positive impact on your individual employees, and the business as a whole and can play an important role in continuing talent development throughout the industry. If you’d like to find out more about National Mentoring Day and download an information pack on how to get involved, click here.