UniCarriers Europe Ltd company profile
Three strong brands – united to become stronger than ever.
The UniCarriers Group was created in 2011 following the merger of three brands with a long, respected industry heritage: Nissan Forklift, TCM and Atlet.
With our group headquarters in Tokyo, we have branches in Europe, America and Asia. European operations are led from our HQ in Mölnlycke, near Gothenburg.
In 2013, UniCarriers had an annual turnover of 1.3+ billion euro, with 5,000+ employees worldwide. Being present in more than 30 European countries and 79 worldwide, we are a strong force within the materials handling sector.
In the UK, UniCarriers is based in Thame, Oxfordshire.
UniCarriers in the UK
UniCarriers UK Ltd is the largest of the subsidiaries. The current turnover is £50M.
UniCarriers is a name that represents a combination of Swedish design and ergonomics, Japanese quality and European manufacturing excellence. By retaining the parts standardisation philosophy, our local engineers are maintaining 95% first visit fix with additional product support from factories in Pamplona and Gothenburg (local production for a local market). Behind the local faces, we are backed up by the strength of a big, multinational corporation, using market-leading technology to bring you the latest innovations as they happen.
UniCarriers is totally committed to developing the most efficient and cost-effective materials handling and storage solutions for our customers. Advice from our highly skilled team of materials handling consultants is backed up by our PC-based warehouse simulation programme, Logistics Analyser.
We believe that our customers will always demand the highest standards and therefore we will not compromise on quality. All equipment is designed and built to the highest specification in order to reduce Life Cycle Costs. As a result, UniCarriers has developed a reputation for supplying durable, reliable equipment for the most arduous of operations, providing cost-effectiveness through high efficiency and reduced downtime.
After sales service
We are structured, and fully committed to, providing the highest level of after-sales service tailored to meet the individual needs of our customers. The quality of UniCarriers’ after-care is based on three fundamental principles:
We recognise that while all customers are individual, their business needs are the same. Whether they operate for 8 hours a day or 24 hours a day 7 days a week, they demand a high level of uptime. UniCarriers’ service organisation has been built around these demands, offering tailored packages to suit each customer’s requirement.
We have had a policy of parts standardisation since 1959, which continues to this day. This means that there are only 5,000 parts covering the total product range, resulting in only 1,000 fast moving lines, which the engineers carry with them at all times. This means we can confidently underwrite uptime guarantees in even the most demanding environments.
Mobile Service Depots
Due to rigid parts standardisation – unique in the industry – we operate one central parts depot. Our highly trained, field-based engineers operate ‘mobile depots’ which carry all fast moving lines. As a result, 95% of breakdowns are fixed on the first visit, thus providing maximum uptime and reduced customer costs