Training in logistics operations can sometimes be viewed as a “tick-box” exercise. However, when it is planned, executed and measured effectively, it can have a positive and beneficial impact on the culture of a business, ensuring safe, efficient practice and boosting employee morale and bottom line profits.
As a Training or Learning and Development Manager, for materials handling equipment, LGV driving, transport management, health and safety or warehouse operations, you understand the importance of training, but how can you make sure it is exceptional, and potentially award-worthy?
Ask yourself the following three questions.
Is your training program tailored for your people?
To be effective, training must be engaging – focused more on the way people want to learn, rather than the way trainers may prefer to teach. Why not offer a tailor-made training program using a mix of online course content, presentations, quizzes and real life case studies with practical assessments and videos?
Remember, most of your trainees – whether undertaking LGV driver training or learning materials handling equipment operation – will not be accustomed to sitting in a classroom all day. Keep trainees engaged by breaking down the training into manageable, bitesize chunks rather than delivering lengthy lessons on PowerPoint.
Does your training program deliver results?
Ineffective training is not only a waste of time and resources; it can also increase the risk of an incident and potentially cause costly damage on site or on the road. Can you see noticeable improvements to efficiency, productivity and safety as a direct result of your training program?
Be sure to follow up your trainees’ progress and if you can see sustained improvement post-training then you’re doing things right! If the results are not showing, you may need to adjust your course content and delivery. Whatever the outcome, to make sure instructors are delivering exceptional training, it is important to review the results in practice.
Is your training aligned with your business strategy?
It is important to consider the needs of your people with your training program, but don’t forget about the needs of your business. Consider what your business plan entails and how the training delivered can incorporate this. For example, if your transport business is looking to cut costs, could this be achieved by delivering training to encourage more fuel-efficient driving? Or if one of your KPI’s is driver attendance, could a session on health be useful?
If you need help aligning your learning and development plans with your business strategy and goals, a conference session addressing this will be held at the Talent in Logistics Conference on 22nd June 2017 in Telford. The full agenda can be found here and book your free conference place now.
Are you delivering a training program for LGV driving, materials handling equipment, warehouse operations, health and safety or transport management which has achieved excellent results? Can you demonstrate your success and show how you’ve linked up your training program and your business strategy?
If so, then why not enter the Training Program of the Year category at the Talent in Logistics Awards? Taking place on 22 June 2017, the event celebrates, recognises and rewards people in UK logistics, so if you run an exceptional training program, enter the Awards now for free. Entries close on 28th April.