Operating a lift truck safely and efficiently is a highly skilled job that requires a good standard of training. But what should operations managers look for when selecting the right equipment training provider?
A good place to start is to check whether the training provider has a good reputation in the industry. Do they have customer testimonies or reviews to reference? Find out what operations similar to yours have said about the quality of training and the results delivered.
Is the training provider accredited by a reputable accrediting body? This can immediately help to identify a quality provider who will deliver the right training, in the right way, which also complies with current legislation.
Check that the instructors are not only fully qualified, but also regularly audited to ensure their qualifications and skills are up to date. Auditing should be carried out by an external body to ensure that all the necessary credentials are met.
How does the instructor deliver the training? Will your operators feel engaged? One of the keys to operators truly benefiting from training is to make sure that they are interested in what they are learning and actually enjoying the process. Can the provider offer bespoke courses to cater to your specific operator and business needs?
Off-the-shelf training can’t always help to achieve your business objectives alone. Follow up activity to help keep the training in mind can be very effective. Use HealthChecks, in-house driver competitions and other incentives to keep up the operators’ good work and to keep what they have learnt at front of mind.
If you are already delivering exceptional training for materials handing or plant equipment, or you know someone who is, enter the ‘Material Handling Equipment Training Provider of the Year’ award now, online for free now. The entry deadline has been extended to 28 April 2017 and the shortlist will be announced in May.
Click here to see a full list of categories for the Talent in Logistics Awards. Winners will be announced at a special celebration event which takes place on 22nd June 2017 in Telford, West Midlands. Places are limited, so don’t miss out! Book your tickets now to attend the Talent in Logistics Awards evening. Tickets start from just £150 per person or there are special deals for tables of ten to make sure you can celebrate with all your colleagues.